Privacy Policy

Effective Date: 06 January 2025

Guest Favourite Ltd (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, services, and properties. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing information, and government-issued identification (if required).
Booking Information: Property booked, check-in/check-out dates, number of guests, and payment details.
Usage Information: IP address, browser type, device information, and usage data collected via cookies.
Communication Records: Emails, inquiries, and customer service interactions.

2. How We Use Your Information

We use the information we collect to:

Process and confirm bookings.
Communicate with you regarding reservations, promotions, or updates.
Improve our website, services, and customer experience.
Comply with legal obligations (e.g., fraud prevention).

3. Sharing Your Information

We may share your information with:

Third-Party Service Providers: Payment processors, property owners, and maintenance staff.
Legal Authorities: If required by law or to protect our rights and property.
Business Partners: For joint promotions or collaborations (with your consent).

4. Data Security

We implement reasonable measures to protect your data. However, no method of electronic transmission or storage is 100% secure.

5. Your Rights

You have the right to:

Access your personal information.
Request corrections or deletions.
Opt-out of marketing communications.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can control cookies through your browser settings.

7. International Data Transfers

If you are outside the UK, your information may be transferred to and processed in the UK, where data protection laws may differ.

8. Contact Us

For questions or concerns, contact us at:
Guest Favourite Ltd
Company Number: 16009123
Email: [Inse